Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email, phone number, shipping address, billing details, and order history. We also collect technical data such as device/browser details, IP address, and usage activity on our website.

2. How We Use Your Information

We use data to process orders, deliver products, provide customer support, prevent fraud, improve the shopping experience, send transactional updates, and share promotional communications when permitted by law.

3. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember cart preferences, analyze website performance, and personalize content. You can manage cookies through your browser settings.

Essential cookies required for authentication and security are always active. Optional storage is used only when you accept consent in our cookie notice.

4. Payments and Security

Payment transactions are processed through trusted third-party providers. We do not store full card details on our servers. We use reasonable technical and organizational safeguards to protect your information.

5. Sharing of Information

We may share information with logistics partners, payment processors, analytics providers, and service vendors only as required to operate the service, comply with legal obligations, or protect rights and safety.

6. Data Retention

We retain data for as long as needed for order fulfillment, legal, accounting, and operational requirements, or until deletion is requested where legally applicable.

7. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of your personal information. You may also opt out of marketing communications.

8. Contact Us

For privacy-related requests, contact us at privacy@dhstore.com or via our Contact Us page.